Add users from a custom asset management/insight field into the request participant field on issue createion

ScriptRunner Scripts
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1

The following script can be used as a post-action on “Create” transition to copy users from a custom assets management field to request participants field (the users will be merged together):

import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.fields.CustomField;
import com.atlassian.jira.issue.Issue;
import com.atlassian.jira.issue.MutableIssue;
import com.atlassian.jira.event.type.EventDispatchOption;

/* Configuration */
log.info("Setting Up Custom Fields...");
def assetsCustomFieldId = 1;
def requestParticipantsCustomFieldId = 2;

/* Custom field with the value to filter on */

CustomField assetsCF = ComponentAccessor.getCustomFieldManager().getCustomFieldObject(assetsCustomFieldId);        
def assetsValue = issue.getCustomFieldValue(assetsCF);

log.info("Assets Custom Field value is:" + assetsValue);

if (assetsCF == null || assetsValue == null) {
    return true;
}

/* Insight custom field to set */
CustomField requestParticipantsCF = ComponentAccessor.getCustomFieldManager().getCustomFieldObject(requestParticipantsCustomFieldId);       

log.info("Request Participants Custom Field value is:" + requestParticipantsCF);

if (requestParticipantsCF == null) {
    return true;
}

/* Get Insight IQL Facade from plugin accessor */
log.info("Setting Up IQL Facade");
Class iqlFacadeClass = ComponentAccessor.getPluginAccessor().getClassLoader().findClass("com.riadalabs.jira.plugins.insight.channel.external.api.facade.IQLFacade"); 
def iqlFacade = ComponentAccessor.getOSGiComponentInstanceOfType(iqlFacadeClass);

/* Specify the schema id as well as the IQL that will fetch objects. In this case all objects with Name matching the valueCF, be sure to include " around value */
log.info('Retrieved assets value: ' + assetsValue);
def additionalRequestParticipants = [];
for(assetsObj in assetsValue) {
  def username = assetsObj.label
  def user = ComponentAccessor.getUserManager().getUserByName(username)
  additionalRequestParticipants.add(user)
}
log.info('The following participants will be added: ' + additionalRequestParticipants);

def currentRequestParticipants = issue.getCustomFieldValue(requestParticipantsCF);
log.info('Current participants: ' + currentRequestParticipants);
def newRequestParticipants = currentRequestParticipants + additionalRequestParticipants
log.info('The final list of participants: ' + newRequestParticipants);

MutableIssue mi = (MutableIssue) issue;
mi.setCustomFieldValue(requestParticipantsCF, newRequestParticipants);

return true;

If you have any questions, feel free to reach out! The script is tested and deployed in production.

2

Updated version of the script to address case when request participants list is empty:

import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.fields.CustomField;
import com.atlassian.jira.issue.Issue;
import com.atlassian.jira.issue.MutableIssue;
import com.atlassian.jira.event.type.EventDispatchOption;

/* Configuration */
log.info("Setting Up Custom Fields...");
def boschIdCustomFieldId = 52800;
def requestParticipantsCustomFieldId = 15501;

/* Custom field with the value to filter on */

CustomField BoschIdCF = ComponentAccessor.getCustomFieldManager().getCustomFieldObject(boschIdCustomFieldId);        
def BoschIDValue = issue.getCustomFieldValue(BoschIdCF);

log.info("Bosch ID Custom Field value is:" + BoschIDValue);

if (BoschIdCF == null || BoschIDValue == null) {
    return true;
}

/* Insight custom field to set */
CustomField requestParticipantsCF = ComponentAccessor.getCustomFieldManager().getCustomFieldObject(requestParticipantsCustomFieldId);       

log.info("Request Participants Custom Field value is:" + requestParticipantsCF);

if (requestParticipantsCF == null) {
    return true;
}

/* Get Insight IQL Facade from plugin accessor */
log.info("Setting Up IQL Facade");
Class iqlFacadeClass = ComponentAccessor.getPluginAccessor().getClassLoader().findClass("com.riadalabs.jira.plugins.insight.channel.external.api.facade.IQLFacade"); 
def iqlFacade = ComponentAccessor.getOSGiComponentInstanceOfType(iqlFacadeClass);

/* Specify the schema id as well as the IQL that will fetch objects. In this case all objects with Name matching the valueCF, be sure to include " around value */
log.info('Retrieved Bosch IDs: ' + BoschIDValue);
def additionalRequestParticipants = [];
for(boschIdObj in BoschIDValue) {
  def username = boschIdObj.label
  def user = ComponentAccessor.getUserManager().getUserByName(username)
  additionalRequestParticipants.add(user)
}
log.info('The following participants will be added: ' + additionalRequestParticipants);

def currentRequestParticipants = issue.getCustomFieldValue(requestParticipantsCF);
log.info('Current participants: ' + currentRequestParticipants);
def newRequestParticipants = additionalRequestParticipants
if(currentRequestParticipants != null) {
  newRequestParticipants = newRequestParticipants + currentRequestParticipants
}

log.info('The final list of participants: ' + newRequestParticipants);

MutableIssue mi = (MutableIssue) issue;
mi.setCustomFieldValue(requestParticipantsCF, newRequestParticipants);

return true;
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